Connect with P5LED Experts

Have questions about our LED displays? Our global team is ready to provide solutions tailored to your project needs.

Contact Our Team

Reach out for product inquiries, custom solutions, and technical support

Get in Touch

Global Headquarters

Xixiang Oyster Industrial Park, Fengtang Avenue, Bao'an District, Shenzhen, Guangdong Province, China

Email Address

chenxuanlin3g@gmail.com

support@p5led.com

Regional Offices

Japan: Tokyo | Korea: Seoul | India: Mumbai | Europe: Berlin | Middle East: Dubai

Business Hours

  • Monday - Friday 9:00 AM - 6:00 PM (GMT+8)
  • Saturday 10:00 AM - 4:00 PM
  • Sunday Closed
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Frequently Asked Questions

Find answers to common questions about our products and services

Our team typically responds to inquiries within 24 business hours. For urgent matters, please indicate "URGENT" in your message subject line.

Yes, we specialize in custom LED display solutions tailored to specific project requirements. Our engineering team can create displays in unique shapes, sizes, and configurations to meet your exact needs.

Standard product orders typically ship within 2-3 weeks. Custom solutions may require 4-6 weeks depending on complexity. We provide detailed timelines after reviewing your specific requirements.

We provide comprehensive installation services through our certified partners worldwide. Our team can manage your project from design consultation to final installation and calibration.

All our LED displays come with a standard 3-year warranty. We offer extended warranty options up to 5 years for commercial installations. Warranty covers parts and manufacturing defects.